1. Introduction

Welcome to Neomo! By accessing or using our platform and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. Definitions

• “Neomo” refers to our company, platform, and services provided.
• “User” refers to individuals or entities accessing and using Neomo’s services.
• “Services” refer to payment gateway solutions provided by Neomo, including crypto and credit card payment processing.

3. Eligibility

To use Neomo’s services, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Provide accurate and complete registration information.
• Comply with applicable laws and regulations, including anti-money laundering (AML) laws.

4. User Obligations

By using Neomo, you agree to:

• Provide accurate, up-to-date, and complete information during the registration and KYC process.
• Use our services only for lawful purposes.
• Maintain the confidentiality of your account credentials and notify us immediately of unauthorized use.

You must not:

• Use our services for illegal activities, including money laundering or financing terrorism.
• Attempt to bypass or disrupt our security features.

5. Fees and Charges

Neomo offers competitive commission rates starting from 0.2%. Fees vary based on transaction volume, settlement time, and other factors.

• Users are responsible for paying all applicable fees associated with the services they use.
• Neomo reserves the right to update its fee structure with prior notice.

6. Prohibited Activities

Users are prohibited from using Neomo for:

• Fraudulent transactions.
• Activities in violation of international sanctions or regulations.
• Supporting or promoting illegal goods and services.

High-risk industries such as gambling and forex may require additional compliance steps and fees.

7. Limitation of Liability

Neomo is not liable for:

• Indirect, incidental, or consequential damages arising from the use of our services.
• Delays or disruptions caused by third-party service providers or technical failures.

Our liability is limited to the fees paid by the user in the three months preceding the claim.

8. Data Privacy

Neomo values your privacy. All personal and transactional data is collected, stored, and processed in compliance with GDPR and other relevant regulations. Refer to our Privacy Policy for more details.

9. Termination of Service

Neomo reserves the right to terminate or suspend services at any time for violations of these terms, non-compliance with KYC/AML policies, or suspected fraudulent activities.

10. Amendments to Terms

We may update these Terms of Service periodically. Users will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes will be resolved in the courts of [Your Jurisdiction].

12. Contact Information

For questions or concerns regarding these terms, please contact us at [email protected].