Privacy Policy

Privacy Policy

for Neomo LTD

Effective Date: 13.12.2024

At Neomo LTD, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including but not limited to Neomo Pay, Neomo Crypto Wallet, Neomo CRM, and Neomo P2P Exchange. By accessing our platforms, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Information You Provide

We collect information that you provide directly when you:

  • Create an account on our platform.
  • Use our services, such as making transactions or trading on Neomo P2P.
  • Communicate with our support team.

This may include your name, email address, phone number, payment details, and any other information you choose to share.

1.2 Automatically Collected Information

When you use our platforms, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system).
  • Usage data (pages visited, time spent on our site, transaction logs).
  • Cookies and tracking technologies (to enhance user experience).
1.3 Third-Party Information

We may collect information from third-party sources, such as payment processors, identity verification services, and marketing partners, to ensure compliance and improve our services.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process transactions and manage payments.
  • Enhance security, prevent fraud, and comply with legal obligations.
  • Communicate with you about updates, promotions, or technical issues.
  • Personalize your experience across our platforms.
3. Sharing Your Information
3.1 With Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, identity verification services, and IT support.

3.2 Legal and Regulatory Requirements

We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, users, and operations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Data Security

We implement advanced security measures, including encryption, firewalls, and secure servers, to protect your personal information. However, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal and operational requirements.
  • Opt-Out: Opt-out of marketing communications or certain data processing activities.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies to improve your experience, analyze website traffic, and tailor our services. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.

8. Retention of Information

We retain your personal information only as long as necessary for business and legal purposes. Once no longer required, we securely delete or anonymize your data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Neomo LTD
Email: [email protected]